Refund Policy

Thank you for engaging our services at Chirs Translation Service Company Limited

If, for any reason, You as the Client are not completely satisfied with the provided service, Chrs Translation invite You to review our policy on refunds and returns. The following terms are applicable for any services that You subscribed with Us.

Your Order Cancellation or Withdrawal: Due to the non-returnable nature of translation services, and the costs related to managing and scheduling translators, which occur despite the completion of a project, no cancellation or withdrawal by You (the Client) will be accepted. If You decides to not proceed with a translation ordered but not initiated, a cancellation penalty fee of 15% will be applied. After the translation process has started and You decides to stop it, no refunds will be provided under any circumstances.

You must inform Company of his/her decision by means of a clear statement. You can inform us by:

We will review on case-by-case basis on each refund request. Progress to each case will be informed by email to the email account make known to us during the initial registration. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us: